Dearest corset enthusiast,
These terms outline the foundation of our relationship with you, much like the steel boning provides structure to our exquisite corsetry. Please read them carefully before gracing us with your order.
1. Acceptance of Terms
By accessing corsetstoryfashion.com or placing an order, you agree to be bound by these terms. We reserve the right to update these terms as our collection evolves, with changes effective immediately upon posting.
2. Our Corsetry Philosophy
Product Authenticity
Each corset is handcrafted with the precision of Victorian dressmakers. Colors may vary slightly due to monitor settings and the natural characteristics of fabrics.
Sizing Guidance
Our sizing follows traditional corsetry measurements. We provide detailed fitting guides to help you select your silhouette. Custom-made pieces require exact measurements and are non-returnable.
Materials
All corsets feature steel boning unless otherwise specified. Fabrics range from couture satins to authentic PVC for our avant-garde collections.
3. Ordering Process
Order Formation
Your order represents an offer to purchase which we accept when we send shipping confirmation. We reserve the right to cancel orders for items no longer available.
International Considerations
We currently cannot serve customers in Asia or remote regions due to shipping constraints. International patrons are responsible for all customs duties and import taxes.
4. Payment Terms
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed immediately upon order confirmation. For security, we never store your full payment details.
5. Shipping & Delivery
Processing Time
Each order requires 1-2 business days for our corsetiers to prepare with proper care.
Shipping Options
- Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after dispatch
- Free Shipping (orders over $50 via EMS): 15-25 business days after dispatch
Delivery Responsibilities
Once shipped, you become responsible for the package. Please inspect immediately upon delivery and report any damage within 24 hours.
6. Returns & Exchanges
Eligibility
We accept returns within 15 days of delivery for most items in original condition with tags attached. Exceptions include:
- Custom-made corsets
- Bridal corsets
- Items without original packaging
Process
- Email [email protected] within 15 days
- Await return authorization (2 business days)
- Ship to: Corset Story Returns, 798 Rosewood Court, Fairmont, US 56031
Refund Details
Refunds are issued within 5-7 business days of receipt. Original shipping fees and return shipping costs are non-refundable.
7. Intellectual Property
All designs, patterns, and content are the exclusive property of Corset Story. Unauthorized reproduction of our Victorian-inspired creations is strictly prohibited.
8. Liability Limitations
While our corsets provide structural support, our liability is limited to the purchase price. We cannot be held responsible for:
- Improper use of corsetry
- International customs delays
- Minor variations in handcrafted items
9. Customer Responsibilities
- Provide accurate measurements for custom orders
- Review sizing charts carefully
- Understand corset care requirements
- Monitor packages after dispatch
- Report issues promptly
10. Contact & Resolutions
For any queries, please contact our atelier at [email protected]. We aim to resolve disputes with the same care we take in crafting our corsets.
With sartorial regards,
The Corset Story Team
Last updated: [Insert Date]
